Home Health

Skilled Care at Home. Where Recovery Happens Best

After a hospitalization, surgery, or serious diagnosis, coming home should feel like a step forward. For many patients and families, it also brings uncertainty. Managing medications. Coordinating follow-up care.
Wondering whether home is truly the safest place to be.

James River Home Health & Hospice has been answering that question for families across Virginia since 2013. Our physician-directed, ACHC-accredited home health care team delivers skilled nursing, therapy, social work, and specialty programs directly into your home, so your loved one can recover, regain independence, and stay safely where they want to be.

What Is Home Health Care?

Home health care is a Medicare-covered benefit that brings skilled medical services directly into a patient’s home. It is physician-directed, clinically supervised, and built around a personalized plan of care with specific, measurable goals. It is not personal care or companionship.

A patient may qualify when they:

  • Are under the care of a physician who has ordered home health services
  • Are considered homebound, meaning leaving home requires a considerable and taxing effort
  • Need part-time or intermittent skilled care such as nursing, physical therapy, “occupational therapy” or speech-language pathology

Home health care supports patients working toward recovery and greater independence. It is designed to help patients get better, stay safer, and return to the activities that matter most to them.

If you are unsure whether your loved one qualifies, our care coordinators will walk you through the picture clearly and without pressure.


Home Health Services

Our clinical services form the foundation of every patient’s plan of care. These are the skilled, physician-directed disciplines that address your loved one’s medical needs at home.

Services include:

  • Skilled Nursing – medication management, wound care, vital signs monitoring, infusion therapy, and patient education delivered by Registered Nurses and Licensed Practical Nurses
  • Physical Therapy – rebuilding strength, mobility, and balance after surgery, hospitalization, or illness
  • Occupational Therapy – restoring independence with daily activities including bathing, dressing, and meal preparation
  • Speech-Language Pathology – addressing challenges with communication, eating, drinking, and swallowing
  • Medical Social Work – navigating insurance, community resources, care transitions, and the emotional weight of serious illness
  • Home Health Aide Services – hands-on personal care and daily living support provided within a supervised, physician-approved plan of care

Every service is delivered by a clinician working as part of a coordinated team – not in isolation. Your physician remains at the center of the care plan throughout.

Explore All Home Health Services

Home Health Care Team

Home health care is a team effort. At James River Home Health & Hospice, no single clinician carries the full weight of your loved one’s recovery. Registered nurses, physical and occupational therapists, speech-language pathologists, social workers, and home health aides work in close coordination with each other and with your physician – each bringing a different lens to the same goal.

What makes this coordination meaningful is communication. Your care team shares information, adjusts plans together, and ensures that every visit moves your loved one in the same direction. When one discipline identifies something outside their scope, they bring it to the team. Nothing falls through the gaps.

Our team has served patients across Virginia for more than a decade, with subspecialty experience in orthopedics, neurology, cardiology, pulmonology, and complex chronic disease management.

Meet Our Home Health Care Team

Home Health Specialty Programs

Core skilled services address what your loved one needs clinically. Our specialty programs go a step further – building condition-specific protocols, closer monitoring, and deeper physician coordination around particular recovery goals and chronic conditions.

These programs are designed with one outcome in mind: keeping patients out of the hospital. Through structured clinical oversight, early identification of warning signs, and patient education that actually sticks, our specialty programs have a demonstrated track record of reducing avoidable readmissions.

Programs include:

  • Orthopedics – structured rehabilitation following joint replacement, spinal surgery, and orthopedic injuries, built around your surgeon’s specific protocols
  • Respiratory Care – designed for patients managing COPD and moderate to chronic respiratory conditions, with a focus on improving breathing function and reducing hospitalization episodes
  • Cardiac Care – supporting patients recovering from cardiac events or managing heart failure, working alongside your cardiologist to monitor symptoms and reinforce long-term heart health
  • Neurological Diseases – specialized management strategies for patients living with stroke, Parkinson’s disease, ALS, multiple sclerosis, spinal cord injury, dementia, and Alzheimer’s disease
  • Complex Care – comprehensive support for patients with multifaceted conditions, including advanced chronic disease, wounds, cancer-related needs, and a history of frequent hospitalizations

Each program begins with a thorough clinical assessment and is adjusted continuously as the patient’s condition changes. Your physician is an active participant throughout.

View All Home Health Specialty Programs

How Home Health Care Begins

  1. A physician orders home health services. Your doctor, hospital discharge planner, or care coordinator initiates a referral. You are also welcome to call us directly at (855) 415-5744 to ask questions before a referral is placed.
  2. A clinician completes a home assessment. A Registered Nurse visits your home, reviews your loved one’s medical history and current needs, and works with the ordering physician to develop a personalized plan of care.
  3. Your care team begins. on your schedule. Visit frequency, disciplines involved, and specialty programs are determined by the plan of care. Our on-call clinical team is available 24 hours a day, 7 days a week, including nights, weekends, and holidays, should a concern arise between visits.

We work to begin care quickly following a referral. Our team coordinates closely with hospital discharge planners so that transitions home are as smooth and safe as possible.

What Patients Are Saying About Us

Natasha T.
3 days ago
Ian was amazing to work with! He was very knowledgeable and communicative throughout the entire process. His positive upbeat personality shined bright and encouraged my mom to complete sessions. A truly wonderful experience!
Rosa Y.
3 days ago
We have had the pleasure of working with Ian for PT for my mom. He’s always patient and pleasant and extremely helpful and supportive.
Elizabeth S.
1 week ago
The James Rived Occupation Therapist Clay was very nice and he gave me som excellect Exercises which were very helpful
Catherine M.
1 week ago
Clay the Occupation Therapist with James River was stopped to soon because I needed more movement in my hand to gain more strength, but the things he taught me I believe can make a difference if I keep doing them because I do see change for the better and for that I am grateful.
Kristine B.
2 weeks ago
Clay was great. Did a good job with everything that he told me I needed to do. He said, I was pretty good self. Sufficient and that he did a great job with all his information, great guy.
Rebecca M.
3 weeks ago
James River Health and Ian did great work with my mom after her fall. Ian is a great communicator and kept me in the loop. Mom trusted him completely. Ian and the other physical therapists got mom walking again with greater stability and more confidence!
Shimeka T.
3 weeks ago
Clay was a very professional occupational therapist he made sure my father had all of his equipment he kept my father exercising and laughing joking we truly gonna miss him helping us out and we thank him so much and really appreciate it
Photo from customer review
Reginald H.
3 weeks ago
Clay has been a great therapist for me he is helping me get a ramp and a powerchair that’s going to help me live a little longer because I can’t stop falling, for that I am grateful to him and Jsmes River
Gwen B.
3 weeks ago
Ian is amazing at pt! So helpful and has really helped my mom improve
Laurene S.
3 weeks ago
Ian was an exceptional therapist for my 93 year old mother. He showed great care and compassion and was very knowledgeable in her care.
Wallace J.
3 weeks ago
Clay was a very good OT therapist I really did enjoy working with him he me alot
Lisette
4 weeks ago
Clay is an awesome man and is very decades in helping me to meeting my goat he has been working with me for a while and I hope he can continue working with me to meet more goals he's a very likable person
Tanya F.
1 month ago
Ian was absolutely wonderful, he was extremely caring, thoughtful and very patient. He always took the time to answer questions even after hours. Words cannot express how grateful I am for his kindness and his sincere dedication to his work.
Hazel P.
1 month ago
My home health Nurse Gail Wulf RN, is outstanding, very informative, and I am very very pleased with her care.
Stacy L.
1 month ago
We just want to Thank Sarah Devore and Ian so much for all the hard work and support and patience and compassion that they showed my Dad Matt Dean who is 86 years old was unable to walk on his own nor getting showered and dressed and now they are miracle workers for us because he’s back up and going and feisty once again! Sarah/Ian have become part of our family and greatly appreciate everything they have done for us !! Much Love and gratitude! Stacy Locke
Candace C.
1 month ago
Shout out to Ian for his care for both of my parents. He was great at communicating with me /daughter about scheduling, and even more so dealing with my parents very different personalities. Nothing phased him. He consistently encouraged and motivated them towards excellance! Thank you for your thoughtful care to them!
Gina M.
1 month ago
Wo derful attentive staff. Very friendly and easu to work with. Highly recommended!
Marnetta C.
2 months ago
Kelsi is a great nurse who looks after her patients.She takes time with them and ask questions about them so she can further assist them.
Deborah H.
2 months ago
My husband received excellent care from Kee and Kelsey. We would recommend James River Health to all.
Matthew M.
2 months ago
Ian has been amazing helping my mother with her recovery. We are so thankful.
Michelle B.
2 months ago
Ian has been amazing helping my Mother with her recovery!
Tammy W.
2 months ago
Great service for PT, OT & nursing. Ian was really patient and worked well with my mom and her PT. I would definitely recommend this company for home healthcare.
Ms. “Tae” T.
2 months ago
James River Home Health & Hospice went above and beyond for my aunt and our family. After going through two other hospice providers, I felt completely alone—until James River stepped in. Their care felt like a warm hug. The entire team was kind, responsive, and always ready with a solution. Brittany, my aunt’s case manager, was helpful and supportive throughout her care. I am especially grateful to Andrea, the social worker, whose compassion and dedication meant more than words can express. Even after my aunt passed, Andrea continued checking on me, helping with funeral resources, and making sure I had the support needed to lay my aunt to rest with dignity. Thank you to Andrea, Brittany, and the entire James River team for being there during one of the hardest times of my life. Shante Thompson
Joanne C.
2 months ago
Ian came in as a relief for another PT and was really exceptional and knowlegeable. I always learnt something new each visit. Wish him all the best.
Beverly C.
2 months ago
James River Home Health came to our home following my husband’s hospitalization. They serviced us well andl worked effectively as a team. Ian was here most often. He was knowledgeable, compassionate, dependable and likeable. He strived to communicate with his team members to make service seamless. Also, Chris was excellent and made and followed through on some very helpful suggestions. We were very appreciative of their care.

Home Health Care Skilled nursing and therapy for patients recovering at home after surgery, illness, or hospitalization. Talk to our Home Health Team or call (855) 415-5744