Expert Hospice Care Throughout Virginia

24/7 Support for Families Across Virginia

Hospice care provides medical, emotional, and spiritual support for individuals with life-limiting illnesses and their families. Patients who qualify for hospice are those living with terminal illnesses and with life expectancy of six months or less.

Since 2013, James River Hospice has been providing families with compassionate hospice care and home health services throughout Virginia.

The Benefits of Hospice Care

Did You Know?

Patients who receive hospice care live an average of 29 days longer than similar patients who do not choose hospice, while also experiencing better comfort and support for families. Beyond extending life, hospice care transforms the quality of the time families have together:

  • Better Symptom Control– Expert pain and symptom management means fewer emergency room visits, hospital stays, and uncontrolled discomfort.
  • Peace of Mind for Families– Knowing a nurse is available 24/7 reduces anxiety and helps family caregivers sleep at night instead of worrying alone.
  • Support in Familiar Surroundings– Most hospice care happens at home, allowing your loved one to stay in a comfortable, familiar environment surrounded by family.
  • Education & Confidence– Families learn what to expect physically, emotionally, and logistically, so you can make informed decisions without fear or confusion.
  • Financial Relief– Medicare, Medicaid, and most insurance plans cover all hospice services, including medications, medical equipment, and supplies related to the terminal illness.
  • Time for What Matters– When medical needs are managed by experts, families can focus on meaningful conversations, memory-making, and being present, not scrambling to figure out care logistics.
  • Ongoing Grief Support– Bereavement services continue for over a year after loss, helping families process grief with professional guidance.

Hospice doesn’t take away hope. It redirects it toward comfort, dignity, and meaningful time together.


Other Hospice FAQs

What Hospice Care Really Is (and What It Isn’t)?

Hospice care provides medical, emotional, and spiritual support for individuals with life-limiting illnesses and their families. According to Medicare guidelines, hospice care is appropriate when a physician certifies that an individual has a life expectancy of six months or less if the illness follows its natural course.

Let’s clear up the most common misconception: hospice is not about giving up. It’s about shifting the focus from curing an illness to ensuring comfort, dignity, and quality of life when curative treatment is no longer effective.

At James River Home Health & Hospice, hospice is more than medical care. Our hospice care is a complete support system for both the patient and the family.

Where Hospice Care Happens?

One of the biggest questions families ask is: “Where will my loved one receive care?” The answer is simple: wherever they’re most comfortable.

Hospice care is provided in:

  • Your home (house, apartment, or family member’s residence)
  • Assisted living facilities
  • Skilled nursing facilities
  • Memory care communities
  • Hospitals (when appropriate for symptom management)

Most of our patients receive care at home, but we serve patients across all settings in the Richmond, Fredericksburg, Farmville, Lynchburg, Winchester, Harrisonburg, and Roanoke areas. If your loved one needs to move to a facility, our care continues there.

See our full service area and locations - Our Service Area

Who Qualifies for Hospice Care?

Hospice is available to anyone with a life-limiting illness when curative treatment is no longer effective or desired. Common diagnoses include:

  • Cancer (all types)
  • Congestive heart failure (CHF)
  • Chronic obstructive pulmonary disease (COPD)
  • Dementia and Alzheimer’s disease
  • End-stage kidney or liver disease
  • ALS (amyotrophic lateral sclerosis)
  • Stroke with severe complications
  • Parkinson’s disease

If you’re unsure whether your loved one qualifies, we’ll help you find out. Our team works closely with physicians to determine medical eligibility based on Medicare and Medicaid criteria.

Check hospice eligibility requirements - Hospice Eligibility Guidelines

What Our Hospice Care Includes?

James River Home Health & Hospice brings together medical expertise, personal care, and emotional support; all coordinated by one team and covered by Medicare, Medicaid, and most insurance plans. Here’s what that looks like:

  • Medical Management- Physician-led pain and symptom control, with our Medical Director overseeing your care plan and registered nurses providing 24/7 clinical support.
  • Personal Care- Certified nursing assistants and CNAs/aides provide bathing, dressing, and personal hygiene assistance with dignity and respect.
  • Emotional & Spiritual Support- Licensed social workers and chaplains help with emotional processing, advance planning, and spiritual care tailored to your family’s beliefs.
  • Family Support– We teach you what to expect, how to provide care, and how to navigate difficult decisions with confidence.
  • Social Care– Licensed social workers assist with care coordination, community resources, advance directives, and family counseling during this difficult time.
  • Volunteer Support– Trained volunteers offer companionship, respite for caregivers, and light assistance to give families extra support.
  • Bereavement Services– Grief counseling and support continue for up to 13 months after your loved one passes.

All this is covered by Medicare, Medicaid, and most private insurance plans, which means families can access hospice care without financial burden.

Explore detailed information about these services. Explore: Care Services

The Four Levels of Hospice Care

Not every day looks the same. Medicare recognizes four levels of hospice care, and we adjust as your loved one’s needs change:

  • Routine Home Care Regular visits from nurses and aides, with 24/7 on-call support. This is the most common level of care.
  • Continuous Care Short-term, intensive nursing care at home (up to 24 hours a day) during a symptom crisis to avoid hospitalization.
  • Inpatient Respite Care A brief stay (usually up to five days) in a contracted facility to give family caregivers a rest.
  • General Inpatient Care Short-term inpatient care in a hospital or hospice facility for acute symptom management that can’t be handled at home. Our team manages transitions between levels seamlessly so you never have to navigate this alone.

Explore our levels of care in detail - The 4 Levels of Hospice Care


Get Compassionate Hospice Care in Virginia

Choosing hospice means giving your loved one the comfort and dignity they deserve, and giving your family the support you need. Call us today at (855) 415-5744, or send us a message online, if you’re thinking about starting hospice care in Richmond and throughout Virginia.

Our team has walked this path with hundreds of families across Virginia. We know how hard it is. We know the questions that keep you up at night. And we’re here to help you through it with honesty, compassion, and clinical excellence.

Whether you’re ready to enroll or just need someone to talk to, we’re here 24 hours a day, 7 days a week.

What Patients Are Saying About Us

Kristine B.
2 days ago
Clay was great. Did a good job with everything that he told me I needed to do. He said, I was pretty good self. Sufficient and that he did a great job with all his information, great guy.
Rebecca M.
1 week ago
James River Health and Ian did great work with my mom after her fall. Ian is a great communicator and kept me in the loop. Mom trusted him completely. Ian and the other physical therapists got mom walking again with greater stability and more confidence!
Shimeka T.
1 week ago
Clay was a very professional occupational therapist he made sure my father had all of his equipment he kept my father exercising and laughing joking we truly gonna miss him helping us out and we thank him so much and really appreciate it
Photo from customer review
Reginald H.
1 week ago
Clay has been a great therapist for me he is helping me get a ramp and a powerchair that’s going to help me live a little longer because I can’t stop falling, for that I am grateful to him and Jsmes River
Gwen B.
2 weeks ago
Ian is amazing at pt! So helpful and has really helped my mom improve
Laurene S.
2 weeks ago
Ian was an exceptional therapist for my 93 year old mother. He showed great care and compassion and was very knowledgeable in her care.
Wallace J.
2 weeks ago
Clay was a very good OT therapist I really did enjoy working with him he me alot
Lisette
2 weeks ago
Clay is an awesome man and is very decades in helping me to meeting my goat he has been working with me for a while and I hope he can continue working with me to meet more goals he's a very likable person
Tanya F.
3 weeks ago
Ian was absolutely wonderful, he was extremely caring, thoughtful and very patient. He always took the time to answer questions even after hours. Words cannot express how grateful I am for his kindness and his sincere dedication to his work.
Hazel P.
3 weeks ago
My home health Nurse Gail Wulf RN, is outstanding, very informative, and I am very very pleased with her care.
Stacy L.
4 weeks ago
We just want to Thank Sarah Devore and Ian so much for all the hard work and support and patience and compassion that they showed my Dad Matt Dean who is 86 years old was unable to walk on his own nor getting showered and dressed and now they are miracle workers for us because he’s back up and going and feisty once again! Sarah/Ian have become part of our family and greatly appreciate everything they have done for us !! Much Love and gratitude! Stacy Locke
Candace C.
4 weeks ago
Shout out to Ian for his care for both of my parents. He was great at communicating with me /daughter about scheduling, and even more so dealing with my parents very different personalities. Nothing phased him. He consistently encouraged and motivated them towards excellance! Thank you for your thoughtful care to them!
Gina M.
1 month ago
Wo derful attentive staff. Very friendly and easu to work with. Highly recommended!
Marnetta C.
1 month ago
Kelsi is a great nurse who looks after her patients.She takes time with them and ask questions about them so she can further assist them.
Deborah H.
1 month ago
My husband received excellent care from Kee and Kelsey. We would recommend James River Health to all.
Matthew M.
1 month ago
Ian has been amazing helping my mother with her recovery. We are so thankful.
Michelle B.
1 month ago
Ian has been amazing helping my Mother with her recovery!
Tammy W.
1 month ago
Great service for PT, OT & nursing. Ian was really patient and worked well with my mom and her PT. I would definitely recommend this company for home healthcare.
Ms. “Tae” T.
1 month ago
James River Home Health & Hospice went above and beyond for my aunt and our family. After going through two other hospice providers, I felt completely alone—until James River stepped in. Their care felt like a warm hug. The entire team was kind, responsive, and always ready with a solution. Brittany, my aunt’s case manager, was helpful and supportive throughout her care. I am especially grateful to Andrea, the social worker, whose compassion and dedication meant more than words can express. Even after my aunt passed, Andrea continued checking on me, helping with funeral resources, and making sure I had the support needed to lay my aunt to rest with dignity. Thank you to Andrea, Brittany, and the entire James River team for being there during one of the hardest times of my life. Shante Thompson
Joanne C.
1 month ago
Ian came in as a relief for another PT and was really exceptional and knowlegeable. I always learnt something new each visit. Wish him all the best.
Beverly C.
2 months ago
James River Home Health came to our home following my husband’s hospitalization. They serviced us well andl worked effectively as a team. Ian was here most often. He was knowledgeable, compassionate, dependable and likeable. He strived to communicate with his team members to make service seamless. Also, Chris was excellent and made and followed through on some very helpful suggestions. We were very appreciative of their care.
Germaine O.
2 months ago
Mr. Clay Dillon is an exception OT young Man.He is very informative with ideas to help you Succeed in your goal. He see any way to give you information towards Ramps , transportation, material that could be beneficial to your needs. He is kind and show that he care about his patient. He motivates them by giving them positive comments to build up their confidence in getting them back to the things they use to do. He has a good sense of humor by getting their minds off of the negative thoughts and turn them in to positive thoughts. He spend time with You, not rushing and treats you with dignity and respect. If I had to recommend anybody from the OT therapy..It would be Mr. Clay!!. He is an Great Asset to James River Company because he shows that he enjoys what he do through the work that he does. Always with a Smile, address the client by their name, ask them what they would preferred to be called by, He includes the patient in the goal planning, he looks at the short term and long term goals to be successful in the over all goal to get you back to your Norm. Thank for All you have done for my mother : Evelyn Oliver, I appreciate YOU.🎉🎊🎉🎊🎉
David T.
2 months ago
Gail Wulf, Has been taking care of my wife for the pass several weeks and is doing a great job. We look forward to seeing her every week.
All the staff encountered has been very professional, helpful, and efficient. I am very pleased. I would recommend James River home health, Physical and Occupational Therapy again and again. Kahdijah is great to work with.
ITS ME AMARAH J.
2 months ago
Love (CNA) Kristina she is the best!!!!

Hospice Care Comfort-focused care for individuals with a life-limiting illness, delivered at home with dignity and compassion. Talk to our hospice team or call (855) 415-5744