Serving Richmond and the Surrounding Metro Area
Our Richmond office is our founding location and coordinates hospice and home health care for patients and families across one of the largest service areas in our network. If you are not sure whether your community falls within our service area, please call us. We are always ready to help.
Richmond Office (Headquarters): 9100 Arboretum Pkwy #290, Richmond, VA 23236
Phone: (855) 415-5744
Fax: (804) 272-3305
Office Hours: Monday through Friday, 8am to 5pm
After-hours support: Available 24 hours a day, 7 days a week
Counties and Communities We Serve
Our Richmond office provides hospice and home health care to patients and families throughout the following service areas:
- Amelia
- Charles City County
- Chesterfield
- City of Richmond
- Colonial Heights
- Dinwiddie
- Goochland
- Hanover
- Henrico
- Hopewell
- King William
- Louisa
- New Kent
- Nottoway
- Petersburg
- Powhatan
- Prince George
- Sussex
Hospice Care Services We Provide in Richmond
When a loved one is living with a terminal illness, the questions that follow can feel overwhelming. What does care look like from here? Who will be involved? How do we make sure they are comfortable? How do we support them and still take care of ourselves?
Hospice care is designed to answer those questions and lift that weight. Our Richmond hospice team is a fully coordinated, multidisciplinary group that includes physicians, registered nurses, certified nursing aides, licensed social workers, chaplains, and trained volunteers. Every team member plays a specific and meaningful role, not only in managing your loved one’s physical comfort, but in supporting the emotional, spiritual, and practical needs of your entire family.
Services covered under the Medicare Hospice Benefit typically include:
- Physician and nursing visits focused on managing pain and symptoms so your loved one remains as comfortable as possible
- Aide services to help with personal care, bathing, and day-to-day comfort needs
- Social work support to help your family navigate emotional burdens, family dynamics, advance care planning, and practical concerns
- Chaplain and spiritual care that honors your loved one’s personal beliefs, traditions, and values
- Bereavement support for family members, both during care and after their loved one passes
- Medications, medical equipment, and supplies directly related to the hospice diagnosis
Richmond is one of Virginia’s most diverse communities, home to families from a wide range of cultural, religious, and socioeconomic backgrounds. Our Richmond team reflects that diversity in the care we provide. We approach every patient and family with respect for what matters most to them, whether that means honoring specific cultural or faith traditions, providing language-appropriate communication, or simply listening carefully and adjusting our approach to fit your family’s needs.
Our team is available 24 hours a day, every day of the year, including nights, weekends, and holidays, because we know that serious illness does not pause for business hours.
Home Health Care in Richmond
James River Home Health serves patients throughout the Richmond metro area who need physician-directed, professional clinical care delivered at home. Our goal is to help patients recover safely, regain function and independence, and avoid unnecessary emergency room visits or hospital readmissions.
Home health care may be the right fit when your loved one:
- Is recovering from a recent surgery, hospitalization, or acute medical event
- Has a chronic or complex illness that requires ongoing skilled nursing oversight
- Needs physical, occupational, or speech therapy at home
- Requires wound care, IV therapy, or medication management
- Has been discharged from a skilled nursing facility and still needs clinical monitoring during recovery
Our home health team works closely with your loved one’s physician to build a personalized plan of care and adjust it as their condition changes. Services are scheduled around your loved one’s routine and delivered in the place they are most comfortable. Whether your family member is recovering at home in Henrico, a skilled nursing facility in Chesterfield, or an assisted living community in Goochland, our team comes to them.
Explore more details here: Home Health
Care Wherever Your Loved One Calls Home
Both our hospice and home health services are provided wherever your loved one is most comfortable, including:
- Private homes and family residences
- Assisted living facilities
- Memory care communities
- Skilled nursing facilities
- Independent living communities
- Group homes and residential care settings
We come to your loved one. There is no need to travel, coordinate transportation, or add any additional burden to an already challenging time. Our Richmond team covers a wide geographic area across the metro and the surrounding counties, and we are experienced in navigating this region efficiently so your loved one receives timely, consistent care.
Referring a Patient in the Richmond Area
If you are a physician, hospital discharge planner, social worker, or care coordinator serving the Richmond metro area, our team is committed to making every referral smooth and every transition well-supported. We work closely with area hospitals, skilled nursing facilities, assisted living communities, and healthcare networks to ensure continuity of care and open communication from day one.
To refer a patient or connect with a member of our clinical team, call our Richmond office at (855) 415-5744 or visit our Referrals page.
